Ross in sales was outstanding to work with. Even though they didn’t have the exact vehicle I was looking for, they searched and found it. Had it delivered and provided me a better deal with more options than another dealership. I was in an out in just an hour enabling me to enjoy the majority of my day. This is the 3rd vehicle I have bought from them and will continue to go back.

I worked with Jason Lyczak on a trade-in and it couldn’t have been easier. This is my second vehicle purchased from Heller Ford and I wouldn’t hesitate to call them for future purchases.

Raef Friedericks, Thank you! Kris Born, Thank you for all the work you put in! Outstanding Job.

It was a great truck buying experience for me!! I showed up and test drove the truck I was interested in and noticed some issues with it. Long story short Ross and the service team went above and beyond on this one, digging into the problem realizing it needed a new engine and putting the new one in, along with replacing the catalytic converter. So I believe they deserve a five star and then some!!!! Highly recommend Heller Ford

Had a flat and was 3 hours from home and was in and out in no time. Thanks ever so much. Greatly appreciated.

We were well treated. Our salesman was the best! Ask for Jason. Give them a look!

Ross at Heller Ford was amazing! We talked constantly back and forth as we searched and waited for the ideal car to come in, and he worked tirelessly to find the perfect one. Went over each possibility with me and was very knowledgeable and the ultimate professional. Ended up getting a 2014 Ford Fusion, which I absolutely love. Thanks to Ross and Chris (finance Dept), look forward to being a Heller customer for years to come!!

5/18/23 I visited Heller Ford to look over a-couple different used trucks that peaked my interest. I live 2 hours away so Tim Tyler (salesperson) and I planned this meeting to evaluate these trucks. Tim went above and beyond coming in on his day off to meet with me and allow the process to move forward ( as we all know buying a car can be a lengthy process). I do believe the pricing was good and all persons involved including Tim were very helpful. I ended purchasing a new F-150 and so far very happy with the new truck , but also in my opinion taking my business to Heller Ford was a good decision.

Jason at Heller Ford is phenomenal. He really cares about his customers and helps them a ton. Never going anywhere else to buy a car.

Fair price, good trade value, great sales staff. I look forward to many years as a Heller customer 👍👍

This had to have been my best vehicle buying experience ever!!! Cory Bellot was helping me get the truck that I wanted and after I few exchanges via text I made the trip from out of state to pick it up. Everything on their end was already prepared so when I showed up, I took a quick test drive and signed the paperwork. I just had to wait for stuff on my end to come through. I plan on keeping this truck for a while, but when I do decide to get another one, I’ll definitely be back to Heller Ford. Thanks again for an amazing experience!!

Perfect remote buying experience with Jim Fike at Heller. Found a well-priced Rivian R1S online Thursday night. Jim had the transaction done and the car delivered to Chicago by Sat.morning. No surprises. I was worried buying remotely but you can trust Jim to make it go smoothly.

This is my first time working with Heller Ford. My husband and I brought our 20 year old son buying his first vehicle here. The complete process was so amazing. We were unsure what to expect walking in. Would we get an over zealous, pushy, trying to hard salesman like we encountered at a previous dealership? The answer is absolutely not. Brandon was fantastic to work with. His personality is great. He was so easy to talk with and didnt try to ovesell the trucks. He let us decide what we wanted. We looked at 3 trucks. We decided on the perfect one for our son. He talked to our son about all the details as this was his transaction but talked to us too and that was appreciated. Cody in finance was also great. He got us in and out and also was straight forward with everything and was able to get our son great financing. He has great credit but not alot of history and still he got him everything he needed. We were in and out with our sons truck in an hour and half. I have spent hours at dealerships and was dreading the process but we all 3 left happy and completely satisfied. Thanks guys! We will be coming back for future purchases.

Re: Tyler Wright (Sales) Heller Ford. In my 33 years of buying and selling cars, this was by far the best beginning to end transaction I’ve ever experienced. I began looking and ordering a Mach e from the manufacturer in September of last year. By the end of April, my order had arrived to my local dealer in Nashville and I went to drive it. As much as I liked the vehicle, they were unwilling to purchase my trade in for more than $18,000 and I decided to weigh other options. I initially reached out to Heller Ford on Saturday, April 29, 2023, to inquire about a few Mach-e’s in stock. I spoke to Tyler Wright and was immediately impressed. He answered every question with honesty and completely to my satisfaction. He knew exactly what I was asking and helped to clear up any concerns I may have had. We discussed multiple purchase options and I explained exactly what I wanted for my trade in and what I needed to get this deal done. I told him that I had two Toyota dealerships offer $19,500, Carmax at $18,600, and two Ford dealers at $17,500. We eventually ended a great conversation with the understanding that I needed until Monday to follow up with my original sales rep at our local store. Tyler was not overbearing at all, but always texted or called at exactly the right time and with the exact perfect question or message. I pursued other vehicles at other dealerships, hoping that the deal would eventually end up with Tyler having the best option. After another day of receiving multiple quotes from multiple dealerships, I once again texted Tyler a concerning question at 8:30 am on Wednesday, the 3rd of May. He immediately responded with the perfect answer. After letting hm know, I’d circle back shortly, he said, “Awesome!” After hearing back from another dealership that they would only give me $17,000 on my trade for a car that I wanted, I came back to Heller. At 11:00 am that day, I sent a text asking Tyler to write me a quote with $18 K trade and I had singled out a stock number. I asked for the quote with delivery to Nashville, taxes, fees, out the door. His response was, “What if I can get you 18,500 just trying to help or match carmax value.” It was the number one reason, I immediately replied with, “Yes. Let’s do it! Within 35 minutes, I had placed my deposit and had submitted my online financing application to Heller Ford. Within 90 minutes, I received a call from Cody Boarman who was also very helpful and efficient. He thoroughly explained my extended warranty options and broke down coverages so that I could make an informed, but low pressure decision. After reviewing the complete written offers, and letting Cody know my choices, I received online documents to sign. I completed the signing by 6:00 that evening. On my timeline, at my convenience, both Cody and Tyler were always very responsive and helpful. Thursday, May 4th consisted on simply waiting for the bank to fund the deal. Around 3:30 that happened, and Tyler got right on finding a driver to deliver my new vehicle and pickup my old one. Friday May 5th my new purchase was delivered to my home. The delivery driver handed me my paperwork and keys and within a few minutes drove off with my trade in. This again was the simplest and best car buying process ever. Tyler was the perfect salesperson and a pleasure. He is why this deal went through. One efficient transaction for my trade and purchase of the new car is what I told him I wanted and he made it happen! Thank you for your professionalism, knowledge, and personality. You are my first call when it is time for another car. Sincerely, Dr. Carl Abramson

Bought a new bronco off the lot. Seth was AMAZING. The location had a multiple broncos that I couldn’t find prices for online and he brought them up right away and it was not over priced. Seth was extremely nice and not pushy like most dealers tend to be. Everyone I encountered at Heller was very polite and the process was easy.

Mike was amazing.....worked with my schedule and made car buying a painless and exciting process. Love my new ride and proud to be a member of the Heller family!

My husband and I had a Great experience purchasing our new Ford 150 XLT from Sales Specialist Helen Gaines. She was awesome to work with and answered all of our questions! We would totally recommend asking for Helen when you are ready for your next new or used vehicle! We were also very pleased with the great selection and finance department!

I just wanted to say, the professionalism and customer service from Heller Ford is immaculate. Went in to buy a truck thinking there was no chance for myself. Cory Bellot and Kris Born did everything in their power to get me what I was looking for. Safe to say, I have a truck in my hands. I would definitely recommend Heller if you are looking for a vehicle. I would also recommend talking to Cory and Kris as stated above. They are amazing! I could not be more satisfied with my choice of coming here.

Very efficient and helpful service people overall a great experience at this dealership, very friendly and they went above and beyond to help me out after I got stranded there, took care of me and my car

Very efficient and helpful service people overall a great experience at this dealership, very friendly and went above and beyond

Ross Ketcham was extremely professional and courteous throughout the entire process. Buying a vehicle can be a very stressful process. Ross took that aspect completely out of the equation for us. We appreciate everything he did to find the right car for my mom. Thank you!!!

I had “Excellent” buying experience, would highly recommend “Heller Ford” in El Paso. I worked with “Tyler Wright” whom was very knowledgeable, thorough, and directed me in the path that work best for me. I traded in my “Nissan Maxima” for a new “ 2023 Ford Explorer Limited.” I have always wanted to get back into the truck like vehicle, Tyler made that very easy for me. No pressure on his part, made the process of buying from Tyler a great experience, and a great vehicle. I had awesome experience with “Ron Kizer” Sales Manager, “Kris Born” Director of Finance. Kris, let me drive my Explorer home and come back the next day and finish out the agreement. Thank you, love, love, love, my Explorer.

John Brown made this the easiest, fastest car buying experience I’ve ever had. He made sure my new Aviator was washed and filled up and then explained every button in the vehicle. Very helpful! I would definitely buy from Heller again. Can’t say enough good things about this place.

We had the most amazing experience here. Got a flat tire on our road trip and they patched it up for us in 30 minutes and had us on our way. Gwennyth was very sweet and helpful. If I could give them 10 stars for saving the day I would!!

Amazing experience with this dealership! I just purchased a Rivian R1S and worked with Jim Fike and he is one of the best I have ever worked with! Super responsive and on top of his game! All dealers should be like this!! Will be back again for sure!